We do not issue a refund until the package is delivered back to us and inspected.
Return Policy:
We offer a 30 days Return Policy under the following conditions:
All returns must be in their original non-damaged condition, to include all original manufacturer’s packaging, documentation, manuals and accessories, or else they will not be accepted.
If an item has been opened and/or used, a minimum 20% restocking fee may apply.
A return will not be accepted if the item arrives back to us with any missing items, or returned with any visible or functional damages.
Customer is responsible for shipping and proof of delivery. Please ensure that your return shipments are securely packed and fully insured. Also, do record your return tracking number so that you can trace its movement accordingly. We are not responsible for returned packages that get lost by shipper/carrier, or are damaged by the shipper/carrier.
Please make sure that it is our item that you are shipping back to us. Please do not confuse it with any other item you bought from another seller.