1 X CXZ 984738002 Q ADVANCED CERAMIC RESEARCH PROJECT - BRAKE In Noise Dampening Iron
Terms & Conditions
Shipping
SHIPPING IS FREE IN CANADA AND USATHANK YOU
Canada :
SHIPPING IS FREE ALL AROUND CANADA
Canada :
We will ship out all orders within 5 business days from the date of
receiving cleared payments (weekends and holidays are not considered
business days). Tracking numbers will be emailed once items are
shipped.
If an item is on backorder due to daily inventory changes, we will notify you within 24 hours.
Sales Tax
A 5% sales tax will be added on to orders placed by Quebec residents and/or shipments being shipped within the province of Quebec. A 7.5% sales tax will be added on to orders placed by Canadian residents.
Checkout
Once your purchase has been confirmed, please click on the Check-out
button on this page or click here to immediately proceed with the
checkout and payment process . There will be no need for you to contact
us to arrange payment.
Checkout must be completed within (7) seven business days of the end of the auction.
Payment
Payment is required within 7 business days of the end of the
auction. If payment is not received within 7 business days, we reserve
the right to relist the item, and file an unpaid item dispute.
Our secure checkout system allows you to pay with Paypal or credit card. We do not accept personal or business checks.
Feedback
We leave positive feedback for all of our customers who pay on time
and leave us positive feedback. As soon as we receive your feedback,
our system will automatically leave feedback for you. If for some
reason you feel a positive feedback cannot be left, please contact us
prior to leaving feedback and allow us the opportunity to resolve the
issue.
Contact Us
Customer service hours are Monday thru Friday from 9am – 5pm PST.
Phone: 514-575-4141
Fax: 514-735-0794
E-Mail: sales@mtl-autroparts.com
FAQ
What information do I need to provide when checking out?
To
ensure fast processing and shipping of orders, please be sure to
indicate the exact year/make/model of your vehicle, along with any
other pertinent information (i.e. 2wd or 4wd, Quattro or Non Quattro,
Liter Size, Turbo or Non Turbo, etc.)
What condition are these items in?
All items are brand new and never been used.
Do I need to change any of my existing brake components?
Parts can be used with all existing brake components. They are direct bolt on replacements, so no modifications are needed.
Are there any warranties offered?
Brake
rotors carry a 30 day warranty, from the date the customer receives the
package. The warranty will cover cracking. If pads are also purchased
from our company, warping will also be covered. Please note that buyers
are responsible for shipping costs of replacement parts.
What is the refund policy?
Return for
exchange or refund will be allowed only within 14 calendar days from
the date of receipt. All authorized return merchandise must be in
original saleable packaging.
There will be no return or exchange on merchandise that shows the
signs of having been used, installed, or mounted. A 20% restocking fee
will be applied for all returned products. Returns must be sent freight
prepaid and insured by you, the buyer.
A refund or exchange will not be considered nor applied until all relevant items have been returned to MTL-AutoParts.
All credit card/PayPal cancellations are subject to a $20
cancellation fee. Original shipping and handling charges are not
refundable. All custom entry fees associated with any return
or exchanges will be charged to the customer.
It is the responsibility of the customer/installer to verify the
correctness of the size and application of all parts before
installation.
